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Open AudioPart 1
Questions 1–10
Complete the notes below. Write ONE WORD for each answer.
Easy Life Cleaning Services
Basic cleaning package offered
● Cleaning all surfaces
● Cleaning the 1 throughout the apartment
● Cleaning shower, sinks, toilet etc.
Additional services agreed
● Every week
– Cleaning the 2
– Ironing clothes – 3 only
● Every month
– Cleaning all the 4 from the inside
– Washing down the 5
Other possibilities
● They can organise a plumber or an 6 if necessary.
● A special cleaning service is available for customers who are allergic to 7
Information on the cleaners
● Before being hired, all cleaners have a background check carried out by the 8
● References are required.
● All cleaners are given 9 for two weeks.
● Customers send a 10 after each visit.
● Usually, each customer has one regular cleaner.