Listen to the audio on IELTSolve while answering here.
Open AudioPart 1
Questions 1–10
Complete the form below. Write ONE WORD AND/OR A NUMBER for each answer.
Customer Satisfaction Survey
Customer details
Name: Sophie Bird
Occupation: 1
Reason for travel today: 2. 2
Journey information
Name of station returning to: 3. 3
Type of ticket purchased: Standard 4. 4 ticket
Cost of ticket: £ 5
When ticket was purchased: Yesterday
Where ticket was bought: 6. 6
Satisfaction with journey
Most satisfied with: the wifi
Least satisfied with: the 7. 7 this morning.
Satisfaction with station facilities
Most satisfied with: how much 8. 8 was provided
Least satisfied with: lack of seats, particularly on the 9. 9
Neither satisfied nor dissatisfied with: the 10. 10 available